CreatorOS is committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it. We will never sell your personal data to third parties.
1. Who We Are
CreatorOS ("we", "us", "our") is an AI-powered operations platform for content creators, accessible at creatoros.co.in. We help creators plan campaigns, hire freelancers, and manage their content operations using AI.
For questions about this policy, contact us at: privacy@creatoros.co.in
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: Name, email address, phone number, and location when you apply or sign up.
- Profile information: Your content niche, platform handles, audience size, and revenue range.
- Usage data: How you interact with our platform, features you use, and actions you take.
- Communications: Messages, feedback, and support requests you send us.
- Payment information: Processed securely through third-party payment providers. We do not store card details.
We also collect technical data automatically, including IP address, browser type, device information, and cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the CreatorOS platform
- Match you with relevant freelancers and campaigns using AI
- Personalise your AI manager based on your content style and preferences
- Send you important updates, invoices, and service notifications
- Respond to your questions and provide customer support
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers: Third-party vendors who help us operate the platform (hosting, payments, analytics) under strict data processing agreements.
- Freelancers: When you approve a hire, relevant project details are shared with the freelancer. Your contact details are only shared with your consent.
- Legal requirements: When required by law, court order, or to protect the rights of CreatorOS or others.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by emailing privacy@creatoros.co.in. We will process deletion requests within 30 days.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability — receive your data in a machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email us at privacy@creatoros.co.in.
7. Cookies
We use cookies and similar tracking technologies to improve your experience on our platform. Essential cookies are required for the platform to function. You can control non-essential cookies through your browser settings.
8. Security
We implement industry-standard security measures including encryption in transit (HTTPS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
10. Children's Privacy
CreatorOS is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our platform. The date at the top of this page reflects when this policy was last updated.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
- Email: privacy@creatoros.co.in
- Website: creatoros.co.in